We are thrilled to announce the addition of Andy Josefsson to our team at InformaIT. Andy joins us as our new Senior Customer Success Manager with a wealth of experience in customer success, partner enablement, and knowledge management.

Andy brings a diverse background, having worked at different SaaS companies with e-learning, as well as digital and physical print, and as a sales engineer, which provides him with extensive knowledge of our customers’ requirements. His multifaceted experience also equips him with a deep understanding of customer needs and a strategic approach to driving success.

At InformaIT, Andy will play a crucial role in enhancing customer success and partner engagement. He will work to ensure our customers receive the support and guidance they need to maximize the value of our solutions.

“With my background, I am excited to bring a unique perspective to InformaIT and deepen our relationship with our customers,” says Andy. “I am committed to delivering exceptional service and empowering our customers to succeed.”

Nathalie Martineau
Marketing Manager
Nathalie Martineau is Marketing Manager at InformaIT. She writes about proofreading, artwork verification, and the regulations that keep teams across pharma, medical devices, FMCG, and medical marketing paying close attention — whether they're navigating EU rules or US FDA requirements. When she isn't following the latest labeling update, she's helping tell the story behind Content Compare.
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